We’ve received feedback that some of our utility customers may have had late penalties mistakenly applied to their accounts. This is due to the delays associated with the holidays and payments were subsequently posted late.
We apologize for this error and are now issuing credits to the impacted accounts. This correction will be reflected on the next utility bill. If you have immediate questions or concerns, please contact out customer service representative at 780.361.4400.
The City of Wetaskiwin provides the safe, reliable delivery of high-quality drinking water, as well as wastewater collection and treatment, and solid waste collection.
To help ensure the new monthly utility payment program runs smoothly, our utilities clerk has being re-located to Wetaskiwin City Hall.
Please pay your Utility invoice in one of the following ways:
Visit City Hall (4705 – 50 Avenue) Monday to Friday from 8:30 am to 12 noon, and 1:00 pm to 4:30 pm (closed from 12 noon to 1 pm daily); or Drop off a cheque to the mail box on the north side of City Hall
Pay through your online banking
Call 780.361.4400 to request to have a Credit Card Pre-authorization form emailed to you. *This will authorize a one-time payment only and will not be on-going.*
Call the Utilities department with any questions at 780.361.4453.
*Utility payments will no longer be accepted at the Utilities office*
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